When you ask a question, active listening helps you fully understand the answer! |
It only makes sense! Why ask the question if you don't plan to listen to the answer?
Active listening is the natural companion to asking thoughtful
questions. When you ask a question, active listening skills help you understand the
totality of another person's view, which is the goal of meaningful
conversation. To do that, you must listen with your entire body.
Culture Based On Trust
In the workplace, some leaders hear what they want to
hear! They're selective in who they talk to and avoid tough conversations. That
creates an information vacuum and culture that discourages employee
participation.
Team members seldom risk asking hard questions if they
don’t trust their leaders. They may say what their leader wants to
hear rather than offer alternate ideas.
Meaningful conversations seldom happen unless there is
trust. Building trust requires a safe, non-judgmental working environment free
from the threat of retribution.
Activating listening skills shows you are there to listen without an agenda, judgment, or preconceived ideas. A culture that elevates trust above status fosters transparency and comfort in sharing good or bad news.
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